About Exclusive Auto
in Yucaipa, CA
Exclusive Auto (D&W), Circa 1988
Exclusive Auto started as a buyout of another shop and then a complete rebirth of a small shop located in Uptown Yucaipa, known at the time by its loyal customers as D & W Automotive. D & W had been established originally in 1988 by two partners – Duane and Wayne – thus the D and W.
Exclusive Auto 2010
The name Exclusive Auto was the creation of incoming partner, Michael Proud. It was felt that the word "Exclusive" portrayed the true course of where the small auto repair shop was heading. So with a name fueled by feeling and a driven purpose, Exclusive Auto was born on November 1st, 1994. On that date the two new partners, Michael and Rebecca, had bought out the "W" portion of the D&W and teamed up with Duane and Sandie.
Exclusive Auto set a steady pace of strong growth over the next eight years using solid business ethics that people seemed to naturally be drawn to. The small shop's parking area just couldn't contain the flow of clients' cars anymore. So Exclusive Auto ramped up and acquired the largest, most well known transmission business and property in the area, known as Joe's Automatic Transmissions. This new expansion of Exclusive took place on June 12th, 2002. Since then Exclusive Auto's success has continued to grow and flourish.
Meet Our Crew
Stacy comes to us from the recreational vehicle industry where she worked for Fleetwood Motor Homes and Thor Industries. Her extensive training is in technical service and customer relations, but her desire mainly focused on the customer service side of the industry. Her understanding is that every client is unique and she strives to give everyone complete "individual care". While searching for a great community to raise her family, Stacy relocated to the Yucaipa area back in 2003. Stacy is the proud mother of her two sons and is extremely active within our community sports programs. As a family, they also enjoy going camping, hiking, and motocross riding.
Service Managers/Client Liason
Brittany, a Yucaipa High School and University of Redlands alum, has been an incredible addition to the Exclusive Auto family. After receiving her Bachelor's degree from U of R, Brittany moved to our states' capital where she worked for a professional consulting firm actually located directly across the street. But as time wore on she decided to pull the stakes and relocate back to her hometown once again. Fortunately for the clients and other team members of Exclusive Auto Brittany has joined our front office staff. As Office Coordinator she has the fulfilling job of helping our clients personally and assisting with the management here on site. To add to her points of interest, Brittany also follows her heart and enjoys spending time with her part time career as a musician and performs at venues throughout the Inland Empire.
John has been in the automotive field since 2004. He has managed a facility in one of the largest automotive light duty service chains located in Southern California. He added to his auto repair skills in 2010 and joined the vehicle sales arena. This venture made him come to terms and pinpointed his true calling which was actually helping people understand and care for their own vehicles. He decided to focus on his service writing because he really does enjoy working directly with people and treating them with respect and honesty. Being a local married family man with two of his very own children, John realizes the great importance of these hugely overlooked and disappearing key traits.
One of Louis' greatest pleasures is diagnosing and repairing a vehicle that other people cannot figure out. Being an ASE Master Certified Technician, that makes this task possible in a timely manner. He obtained an associates degree in automotive technology from A.A.I. to start the ball rolling back in 1990, but has continued his extensive training to become the true master he is today. When Louis isn't figuring out someone else's unsolved problem, he loves to spend time with his wife and child or enjoys a relaxing ride on his sports bike.
Brent has been interested in the wonders of repairing things since childhood. He started his formal training to become a professional by attending Universal Technical Institute and then underwent a more advanced training program for Mercedes Benz. Upon completion of the course he secured a position with Mercedes Benz of Laguna Niguel and furthered his training to become a fully certified Mercedes Master Technician. However, deciding to relocate to be closer to home, Brent joined our team here at Exclusive Auto. Now our community is able to benefit from his skills and he is able to spend more quality time with his wife and two kids.
Mike has grown up in a racing family and has been working on vehicles during most of his life. He developed a love for hot rods and started his own company, "The California Hot Rod Farm", where he used his fabricating and welding skills to build customer pro street rods and perform complete restorations. Times as they are, he has set aside the high performance arena and has joined the team here at Exclusive Auto. For entertainment, he enjoys driving his pre-runner truck and taking rides on his new street bike with his girlfriend.
Sean came to us from the construction industry to begin a possible career in the automotive field. At present he is developing his personal skills while helping all our wonderful customers make their visits more pleasurable by assisting them with rides and helping with their vehicles. He aspires to one day become a technician. On a personal note, he enjoys riding his motorcycle and going hiking with his friends.
Joaquin is one of our customer support staff. He enjoys being able to handle any concerns that he is able to help our clients with to make their automotive service visit more pleasurable. He has been a resident of Yucaipa for 3 years now. He has a wife and 12 year old son. He is involved with our community sports programs and is a football coach. He and his family enjoy spending time fishing, camping, hiking, and just being in the great outdoors.
We were truly blessed by finding Nathan swiftly after he graduated from Universal Technical Institute where he had achieved the honor of being the top of his class. He has an extreme perfection toward details and absolute accurateness in all things presented to him. This invaluable rare trait made it impossible not to acknowledge it and therefore he was a perfect fit to the quality control division here at Exclusive Auto. When he is not at work doing assuring that everything is just perfect, or repairing cars he enjoys riding motorcycles and spending time with his wife and beautiful baby girl.
Rebecca, daughter of Duane, has been a well-known face of Exclusive Auto since the beginning back in 1994. She has kept the backbone of Exclusive Auto straight and true throughout all the years. Rebecca's knowledge and understanding of vehicles is able to impress or intimidate almost anyone. While performing her duties as an accounts manager, she was also a full time service advisor. She's learned the trade from every angle and even managed to help work on cars. Aside from all the years of practical application, she has been trained on specialty courses for business management. As Exclusive Auto grew, Rebecca found it necessary to concentrate her complete efforts to the business side of it. In her free time she enjoys spending time with her husband and daughter, bowing and riding motorcycles.
Michael has been interested in the automotive field since 1982. However he started his professional career by attending Universal Technical Institute of Phoenix, AZ in 1985. After graduating top of his class, he worked for a well operated independent repair located in the South Bay area, and thus the seed was planted to own his own repair shop one day. But eager to acquire more knowledge, Michael joined up with Mercedes Benz. There he stayed until 1994, at which time he acted on the idea to start Exclusive Auto. Along with well established skills as a Mercedes Benz Master Technician, Michael also had a natural ability to push a business thru layer upon layer of growth. By the 7th year and the acquisition of the Yucaipa Boulevard property, Exclusive Auto had become the largest repair facility in the area. Starting in 2006, Michael did full time training in automotive management and personal growth. During that training and based on the actual business practices of Exclusive Auto; Michael was asked by invitation only to be part of a group of very elite shop owners of the largest automotive management consulting firm in the United States. Exclusive Auto continued to increase it's role as being reported as the top auto repair facility in the region by CMUS and also announced to be within the top 5 businesses of the city by the California State Senate and also the California Legislature. On a personal note, Michael is very involved in serving God as a member of Wildwood Calvary Chappell. He also enjoys teaching scuba as an active dive master and most of all, living life to it's fullest each and every day with his two wonderful children.