A few days ago I had the serpentine belt and some pulley's in my car replaced by a mechanic. Driving home I was passing through Yucaipa when this brand new belt shredded. I was stuck!
After speaking with Sam at Exclusive Auto and feeling comfortable with how he was responding to my situation I had my car towed there. Though it was after 3:30 when I arrived with the car, Sam and Walter got the parts needed to fix the problem and identified an issue the previous mechanic created. With a little ingenuity and know-how they came up with a solution to the problem the previous mechanic created. They didn't charge me extra for this, though it added about 30 minutes to the job. In all, I was in and out in about 2 hours and was able to make it home that night, which was important to me and my girlfriend.
Everything felt easy working with Sam and Walter. They let me know my options, what they could and could not do that day, and ultimately got me what I needed to get home. Wish they were in my home town!
— Google User Review